Certified Medical Assistant (Full-time) (Venice, CA)

Position Summary

Reporting to the Nurse Manager, the Medical Assistant is responsible for providing supervision to patients/clients and facilitating deliverable services. Coordinates and arranges medical services for the Residential Program, while ensuring execution of program policies and procedures and staff and patient/client safety measures. In addition to all components of the above position summary the following “Essential Duties and Responsibilities” are necessary to successful performance in this position.

Essential Duties and Responsibilities

  • Provides patient supervision in a safe setting, monitoring, and recording patient vitals per contractual requirements. 
  • Supervises patients in the self-administration of medication and documents appropriately - complete medication inventories under the supervision of the nursing department.
  • Utilizes and promotes the appropriate treatment model with all patients, conducting appropriate interventions and providing support.
  • Observing and documenting relevant patient information and behaviors, ensuring communication lines between all departments (clinical, medical, dietary, administrative, etc.).
  • Ensures that patients adhere to the day-to-day program schedule while providing scheduled group services to patients as required.
  • Maintains accurate documentation in electronic healthcare record, staff log, charts, medication log, facility forms, and/or other reports in a timely manner.
  • Provides safe, timely, and supervised transportation of patients to off-site appointments or activities, as needed.
  • Conducts and documents patient checks and counts.
  • Conducts and documents urine testing.
  • Responsible for maintaining and ensuring all medicines are safely and securely stored.
  • Conducts routine facility checks to ensure facility safety and security, including patient and property searches.
  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time.
  • Attends and participates in program and all staff meetings.
  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others.
  • Other duties as assigned.


·  Certified Medical Assistant certificate or higher preferred.

·  Minimum of one (1) year experience working in Healthcare or Mental Health field preferred.

·  Must maintain a valid California Drivers' License, have proof of automobile insurance, and maintain a safe driving record based on Phoenix House policy.


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For- Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
  • Proficiency in MS Office systems
  • Ability to utilize an electronic healthcare record
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to establish and consistently enforce appropriate boundaries with patients
  • Ability to model positive behavior and demeanor
  • Understanding of addiction, co-occurring models, and treatment modalities
  • Understanding of patient development and family systems
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Skills and ability to engage and develop a rapport with patients and families of diverse backgrounds
  • Bilingual speaker is a plus

Job location: Venice, CA

Job number: 354