Reporting to the Program Director, the In -Custody Alcohol and Drug (AOD)
Counselor is responsible for individual service coordination for patients
enrolled in Phoenix House Adult/Adolescent Residential/Outpatient Services,
including supporting a successful transition back into the community. In
collaboration with the Program Director, the In-Custody AOD Counselor carries a
patient caseload and supports the successful integration of medical care,
substance abuse treatment, and other services within individual treatment
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversees coordination of Initial Assessment, Service
Authorization Requirements, Treatment Plan, Treatment Plan Review and goals
with other supportive service plans, including, general medical care, Group
Counseling, Patient Education, Individual Counseling, Crisis Intervention,
Family Counseling, Collateral Services, and Discharge Services
- Provides individual counseling services
- Facilitates Evidence-Based Treatment groups for
- Provides crisis intervention as needed by clients,
residents, and families.
- Identifies and responds to crises that may
negatively impact treatment and, where possible, uses negative events to
enhance treatment efforts.
- Complies with productivity standards of the Agency
and maintains an appropriate caseload to reach the budgeted daily expectation
of billable hours.
- Submits timely documentation (progress notes,
assessments, treatment plans, notes to chart) as outlined in policy and measured
via productivity reports.
- Maintains appropriate records such as ongoing
progress notes, reports to referring agencies, discharge summaries and clinical
case records as required by external stakeholders
- Completes and maintains all documentation of services
delivered, which includes individual records, group notes, and general
communication logs. Provide clinical consultation to referral resources, family
members, and others to help support clients in their recovery
- Attends and participates in weekly staff meetings,
case conferences, community meetings, and program and family gatherings.
- Monitor client access to and involvement with
treatment and other providers to help address barriers to treatment and the
- Determines a client's appropriateness for services
using the ASAM criteria for substance abuse and/or dependence.
- Collaborates with members of the multi-disciplinary
treatment team for the delivery of a full spectrum of clinical services.
- Communicates with approved family members with the
goal of providing direct support to the entire unit of treatment. Encourages
and facilitates family involvement in parent education, Sunday Family Group,
- Model and support health and wellness activities and
healthy coping skills for clients
- Effectively orients clients to the facility as
needed by explaining issues including, but not limited to: rule infractions
that may result in termination, the hours of service availability, clients'
rights and the grievance procedure, and costs for which they may be
- Uses the appropriate forms and instrumentation to
assess clients' strengths and weaknesses. Develops, with the clients'
participation, treatment plans to address identified problems.
- With clients, ranks problems identified in the assessment
process establishes immediate and long-term goals and determines the treatment
process and resources to be utilized.
- Identifies and explores problems and their
ramifications with attention to the clients' associated attitudes and feelings.
With the clients' participation, examines alternative solutions and develops
plans of action.
- Coordinates the delivery of service provisions and
acts as an advocate in accessing other needed services.
- Interfaces with referral agencies including the
Substance Abuse Prevention and Control, County and Federal Probation
Departments, and Department of Health Care Services
- Communicates with the Nursing Department and
consulting physicians to ensure quality medical services are provided to the
client in a timely and as-needed basis.
- Identifies program needs and suggests improvements
to the Clinical Manager and/or VP, Clinical Director
- Complies with local, state and federal
confidentiality laws and regulations
- Attends all required staff training sessions in
accordance with Phoenix House and state licensing requirements, completes all
training on time
- Attends and participates in program and all staff
- Adheres to and promotes the Phoenix House Mission,
Vision, and Values while acting as a role model for others
- The AOD Counselor 1 shall possess a
- High school diploma or its equivalent; and be registered as an Alcohol
and Drug (AOD) Counselor recognized by The Department of Health Care Services
- The AOD Counselor 2 shall possess a
- Minimum of a high school diploma or its equivalent; and be Certified as
an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care
- Minimum of one-year prior experience in a related
- Bachelor's degree in a related field preferred
- Must maintain a valid California Drivers' License,
have proof of automobile insurance and maintain a safe driving record based on
Phoenix House policy
- Demonstrated commitment and adherence to Phoenix
House Mission, Vision, and Values: I CARE For- Integrity, Collaboration
Appreciation, Respect, Excellence, and Forward-Thinking
- Proficiency in MS Office systems
- Ability to utilize an electronic healthcare record
- Establish and maintain effective working
relationships with others
- Communicate effectively with others both orally and
- Ability to work effectively in a fast-paced changing
- Ability to establish and consistently enforce
appropriate boundaries with patients
- Ability to model positive behavior and demeanor
- Understanding of addiction, co-occurring models, and
- Understanding of patient development and family
- General understanding of the residential medical model
of treatment, SUD treatment practices, group facilitation utilizing Evidenced
Based Treatments and continuing care practices that lead to successful
discharge transitions for all assigned patients
- Excellent time management and organizational skills
- Strong crisis management, conflict resolution, and
- Ability to be flexible; problem solver,
self-directed; customer service-oriented, and collaborative
- Skills and ability to engage and develop a rapport
with patients and families of various backgrounds
- Bilingual in Spanish preferred
Job Location: Orange, CA
Job ID: 203