MIP Undergraduate Intern - Venice, CA

Salary: $20.00 Hourly


Reporting to the Clinical Supervisor, the MIP Undergraduate Intern is responsible for assisting with program operations including program administration, client observation, quality assurance and client intake.


  • Assists support staff in daily patient interactions as needed and as available.
  • Assist admissions team in the intake of new clients by facilitating necessary intake tasks.
  • Assist the quality assurance team as assigned to engage in documentation and compliance reviews.
  • Assist the program administrators by completing various needed tasks including scanning/copying, auditing staff records, organizing paperwork.
  • Promotes clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans.
  • Participates on a team for data collection, health outcomes reporting, clinical audits, and programmatic evaluation related to Managed Care Initiatives.
  • Responsible for dealing competently and courteously with external partners and customers (federal, state, agency, and local government officials) Board Members, volunteers, prospects, donors, clients, and other Phoenix House staff.
  • Develops positive workplace relationships in accordance with Phoenix House Policy and Procedures with staff and peers by offering appropriate support within a nurturing environment while maintaining a high level of professionalism. Oversee and ensure a client-centered approach to service delivery and program operations region-wide
  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
  • Attends and participates in program and all staff meetings as directed.
  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
  • Participate in required MIP and EBP trainings, quarterly online regional and statewide learning collaboratives, monthly instructional webinars, and monthly coaching calls as assigned and required by MIP Coordinator.
  • Other duties as assigned


  • Minimum of one-year education at the bachelor level related field.
  • Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For-Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
  • Proficiency in MS Office systems
  • Ability to utilize an electronic healthcare record
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to model positive behavior and demeanor
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Knowledge of the dynamics of alcohol/drug-related problems and their impact on patients and their families;
  • The social factors involved in substance abuse;
  • The principles and techniques of rehabilitation counseling and their application to individuals possessing chemical dependencies;
  • Community resources available to persons with alcohol/drug-related problems;
  • The physiological and psychological effects of chemical dependency;
  • General social, economic and health problems;
  • Ability to interview and counsel;
  • Bilingual in Spanish preferred

Job Location: Venice, CA

Job Number: 563