Medical Assistant (Full-time) (Venice, CA)

Salary: Starting $24.00 Hourly


Reporting to the Nurse Manager, the Medical Assistant is responsible for providing supervision to patients/clients and facilitating deliverable services. Coordinates and arranges medical services for the Residential Program, while ensuring execution of program policies and procedures and staff and patient/client safety measures. 


  • Provides patient supervision in a safe setting, monitoring, and recording patient vitals per contractual requirements.
  • Supervises patients in the self-administration of medication and documents appropriately ? complete medication inventories under the supervision of the nursing department.
  • Utilizes and promotes the appropriate treatment model with all patients, conducting appropriate interventions and providing support.
  • Observing and documenting relevant patient information and behaviors, ensuring communication lines between all departments (clinical, medical, dietary, administrative, etc.).
  • Ensures that patients adhere to the day-to-day program schedule while providing scheduled group services to patients as required.
  • Maintains accurate documentation in electronic healthcare record, staff log, charts, medication log, facility forms, and/or other reports in a timely manner.
  • Provides safe, timely, and supervised transportation of patients to off-site appointments or activities, as needed.
  • Conducts and documents patient checks and counts.
  • Conducts and documents urine testing.
  • Responsible for maintaining and ensuring all medicines are safely and securely stored.
  • Conducts routine facility checks to ensure facility safety and security, including patient and property searches.
  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time.
  • Attends and participates in program and all staff meetings.
  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others.
  • Other duties as assigned.


  • Certified Medical Assistant certificate or higher preferred.
  • Minimum of one (1) year working in Healthcare or Mental Health field.
  • Certified Substance Abuse Counselor.
  • Experience with OCHCA, SAPC, DMH, Community Care Licensing, and other governing bodies preferred.
  • Evidenced-Based Trained/Certified in TF-CBT, SS Preferred.
  • Experience in a related field of Substance Abuse or Mental Health preferred.
  • Must maintain a valid California Drivers' License, have proof of automobile insurance, and maintain a safe driving record based on Phoenix House policy.


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For-Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
  • Proficiency in MS Office systems
  • Ability to utilize an electronic healthcare record
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to establish and consistently enforce appropriate boundaries with patients
  • Ability to model positive behavior and demeanor
  • Understanding of addiction, co-occurring models, and treatment modalities
  • Understanding of patient development and family systems
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Skills and ability to engage and develop a rapport with patients and families of diverse backgrounds
  • Bilingual speaker is a plus

Job Location: Venice, CA

Job Number: 655