Recovery Support Specialist (Full-Time) (Victorville,CA)

Salary: Starting $21.00 Hourly

Reporting to the Facility Manager, the Recovery Support Specialist is responsible for providing supervision to patients and facilitates deliverable services while ensuring execution of program policies and procedures as well as staff and patient safety measures.


  • Provides client supervision in a sobering center, withdrawal management and residential treatment setting.
  • Utilizes and promotes the appropriate treatment model with all patients. Conducting appropriate interventions and providing support as per training.
  • Observing and documenting relevant patient information and behaviors including client vitals, rounds and head counts. Ensuring communication lines between all departments are open(clinical, medical, culinary, administrative, etc)
  • Ensures that patients adhere to the day-to-day program schedule while providing scheduled group services to patients.
  • Maintains accurate documentation in electronic healthcare record, staff log, charts, medication log, facility forms, and/or other reports in a timely manner.
  • Provides safe, timely, and supervised transportation of clients to off-site appointments or activities as needed.
  • Supervises patients in the self-administration of medication and documents appropriately complete medication inventories under the supervision of the nursing department.
  • Conducts routine facility checks to ensure facility safety and security. Including patient and property searches and laundry.
  • Conducts and documents drug testing and/or breathalyzer.
  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time.
  • Attends and participates in program and all staff meetings.
  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
  • Assumes lead duties for shift(s) as assigned
  • Other duties as assigned


  • The RSS shall possess a
    • High school diploma or its equivalent required
    • Registered or Certified as an Alcohol and Drug (AOD) Counselor recognized by The department of Health Care Services (DHCS)
  • Preferred six months prior experience in a related field.
  • A valid California Drivers' License preferred plus have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy (if currently have a driver's license)


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For-Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
  • Proficiency in MS Office systems
  • Ability to utilize an electronic healthcare record
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to establish and consistently enforce appropriate boundaries with patients
  • Ability to model positive behavior and demeanor
  • Understanding of addiction, co-occurring models, and treatment modalities
  • Understanding of patient development and family systems
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Skills and ability to engage and develop a rapport with patients and families of various backgrounds
  • Bilingual in Spanish preferred

Mental Demands

Ability to actively engage with clients in a substance abuse and mental health treatment environment. Stress tolerance; working in rural and/or urban environments, participating in client treatment outcomes. Memory and learning; ability to maintain in a constantly changing environment. Emotional intelligence; includes crisis intervention. Work environment: travel may be required (varies by location), in-office work.

Physical Demands

Ability to lift and move object as much as 25 pounds with or without assistance, can require extended periods of sitting, standing, walking, or being on your feet especially in the clinical and residential settings. May need to participate in outdoor or recreational activities with clients. Occasional repetitive tasks. Ability to conduct First Aid and CPR in the event of an emergency. Required to undergo regular health screenings such as but not limited to TB test, Covid testing, vaccinations, etc.

Job Location: Victorville, CA

Job Number: 647