Recovery Technician (Full-time) (Santa Ana, CA)


Reporting to the Program Coordinator, the Recovery Technician is responsible for providing supervision to clients and facilitates deliverable services while ensuring execution of program policies and procedures as well as staff and client safety measures.


  • Provides client supervision in a sobering center, withdrawal management and residential treatment setting
  • Utilizes and promotes the appropriate treatment model with all clients.  Conducting appropriate interventions and providing support
  • Observing and documenting relevant client information and behaviors.  Ensuring communication lines between all departments (Withdrawal Management, Residential)
  • Maintains accurate documentation in electronic healthcare record, staff log, charts, facility forms, and/or other reports in a timely manner
  • Provides safe, timely, and supervised the transportation of clients to off-site appointments or activities
  • Conducts and documents client checks and counts
  • Conducts routine facility checks to ensure facility safety and security.  Including client and property searches.
  • Conducts and documents drug testing and/or breathalyzer.
  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
  • Assist with taking client vitals as needed
  • Assist with supervising clients in the self-administration of medication and documents appropriately
  • Attends and participates in program and all staff meetings
  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
  • Assumes lead duties for shift(s) as assigned
  • Other duties as assigned


The incumbent in this position has no supervisory responsibilities


  • High school diploma or its equivalent required
  • Preferred six months prior experience in a related field.
  • Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For- Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
  • Proficiency in MS Office systems
  • Ability to utilize an electronic healthcare record
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to establish and consistently enforce appropriate boundaries with clients
  • Ability to model positive behavior and demeanor
  • Understanding of addiction, co-occurring models, and treatment modalities
  • Understanding of client development and family systems
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Skills and ability to engage and develop a rapport with clients and families of various backgrounds
  • Bilingual in Spanish preferred
Job Location: Santa Ana, CA

Job Number: 493