Sr. Director of Business Development (Lake View Terrace, CA)

Senior Director of Business Development

(Full-Time) Reporting to the Chief Executive Officer, the Senior Director of Business Development is responsible for promoting Phoenix Houses of California, Inc. programs to ensure continued referrals for clinical services and for researching opportunities for new business development.  The Senior Director of Business Development will lead the department and work in concert with the senior leadership team to achieve operating goals and to deliver accurate information to all publics.


Starting at $84K yr. DOE


  • Assume responsibility for the census of all programs and develop marketing strategies consistent with the strategic plan
  • Prepare and manage the Business Development and Communication department & budget
  • Research and make recommendations with respect to the development of new programs, or services that will be profitable
  • Collaborate closely with senior leaders to operational goals
  • Develop a working relationship with program staff such that clinical program development maintains a standard of excellence consistent with the clinical transformation
  • Create and manage productive business relationships with customers, co-workers, staff members and senior management
  • Develop and maintain adequate management reports to communicate all necessary aspects of the Business Development & Communication Department to the senior management team
  • Manage a system for communicating to all referents such that they feel responded to and valued
  • Accept additional assignments willingly; demonstrate an ability to perform a variety of duties, maintain flexibility as referral customers' needs change; demonstrate an ability to respond to changing workloads and crisis and emergency situations
  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
  • Attends and participates in program and all staff meetings
  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others


  • Bachelor's degree in Business, Marketing or Sales required
  • Master's degree in Business Management or related Business discipline preferred
  • Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For- Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
  • Proficiency in MS Office systems
  • Establish and maintain effective working relationships with others
  • Communicate effectively with others both orally and in writing
  • Ability to work effectively in a fast-paced changing environment
  • Ability to establish and consistently enforce appropriate boundaries with patients
  • Ability to model positive behavior and demeanor
  • Understanding of addiction, co-occurring models, and treatment modalities
  • Understanding of patient development and family systems
  • Excellent time management and organizational skills
  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
  • Skills and ability to engage and develop a rapport with patients and families of various backgrounds

Job Location: Lake View Terrace, CA

Job ID: 183