Reporting to the Associate Program Director, the Supervising Counselor is responsible for supervising up to eight (8) AOD Counseling staff and evaluating staff performance and providing applicable coaching and training.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise up to eight (8) AOD Counseling staff;
- Evaluate staff performance and provide applicable coaching and training;
- Have knowledge of the AOD certification process and regularly monitor counseling staff progress towards achieving and maintaining valid AOD certification;
- Supervise the orientation and intake processes of all participants newly assigned to programming;
- Approve and monitor treatment/action plan development;
- Track all participants (i.e. names of all participants in the program, counselors assigned to participants, stage of program participation, etc.);
- Provide training, oversight and monitoring of all ARMS documentation to ensure compliance with the terms of this Agreement;
- Provide training to AOD Counseling staff, including OMCP Mentors;
- Be responsible for the coordination and supervision of OMCP Mentors assigned to the program;
- Provide support and additional resources to ensure OMCP Mentors complete the work experience portion of the certification process, including practice of all twelve (12) Core Functions;
- Provide clinical verification of internship hours for AOD Counseling staff and OMCP Mentors;
- Verify and record, by the 5th of the month, each OMCP Mentor's monthly internship hours accrued during the previous month, utilizing CDCR's OMCP Verification of Internship Hours form in ARMS; and
- Work collaboratively with CDCR/CCHCS and institution staff.
- Conduct bi-weekly supervision with staff and maintain records of supervision
- Conduct 30 and 90 day and bi-annuals performance reviews on staff.
- Review and approve employees timecards in e3 to ensure employees are following Phoenix House Leave and Pay Practices policies
- Maintain a consistent and supportive environment for both staff participants.
- Maintain appropriate and professional boundaries between staff and the participants.
- Maintain confidentiality.
- Comply at all times with ethical and moral standards of any social service, profession, certification or license, organizational, and CDCR requirements.
- Deliver programming and treatment services to the participants.
- Review treatment plans, evaluate and record treatment progress, records visible changes in appearance, behavior and demeanor of program participants.
- Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
- Attends and participates in program and all staff meetings
- Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
- Other duties as assigned
The incumbent in this position Supervises up to eight (8) AOD Counseling Staff
- The Supervising Counselor, if not exempt, shall be AOD certified at a level that allows the Supervising Counselor to provide clinical verification of internship hours for AOD Counseling staff and OMCP Mentors. The Supervising Counselor shall have a working knowledge of SUDT programs and must meet at least one (1) of the following requirements:
- A minimum of a bachelor's degree in a social service-related field and two (2) years of experience providing SUDT services, as a certified AOD Counselor, at a responsibility no less than a Journey Level Counselor; or
- An associate degree in a social service-related field and four (4) years of experience providing SUDT services, as a certified AOD Counselor, at a responsibility no less than a Journey Level Counselor; or
- Six (6) or more years of experience providing SUDT services, as a certified AOD Counselor, at a responsibility no less than a Journey Level Counselor.
- Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For? Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
- Proficiency in MS Office systems
- Modern principles of training and education
- Program evaluation methods and report writing
- Ability is required to conduct several projects simultaneously
- Analyze complex problems and adopt an effective course of action
- Effectively supervise the work of others
- Ability to utilize an electronic healthcare record
- Establish and maintain effective working relationships with others
- Communicate effectively with others both orally and in writing
- Ability to work effectively in a fast-paced changing environment
- Ability to establish and consistently enforce appropriate boundaries with patients
- Ability to model positive behavior and demeanor
- Understanding of addiction, co-occurring models, and treatment modalities
- Understanding of patient development and family systems
- Excellent time management and organizational skills
- Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
- Skills and ability to engage and develop a rapport with patients and families of various backgrounds
Job location: Calipatria, CA
Job number: 329