the Wraparound Program Director, the Wrap Supervisor is responsible for supporting daily program operations; coordinating and
monitoring staff session schedules, managing contractual agreements, provide
supervision, role optimization and professional development for all wrap staff.
Wraparound Supervisor also is responsible for effectively partnering and
coordinating with community resources to ensure clients access to needed services.
The Wraparound Supervisor will, based on clinical need, occasionally be
responsible for providing case management, counseling and advocacy services to
ESSENTIAL DUTIES AND RESPONSIBILITIES
clinical supervision to assigned program staff, to ensure they are implementing the principles
of Wraparound, Core Practice Model, performing effective individual mental
health rehabilitation, case management services, and psychotherapy services
(for those staff where psychotherapy is in their scope of practice).
- Assesses and
reviews district/funder required documentation and communication (I.e., weekly
updates, treatment plans, etc.), providing feedback on documentation to staff
and providing training as needed.
the Program Director in identifying training needs of staff; works with others
to develop and implement orientation and training program for Wraparound staff;
provides direct orientation and training as needed.
practices, policies and procedures of Wraparound program to ensure compliance
with agency expectations.
knowledge of DMH EPSDT, local school district, or other funder billing protocol
as implemented within the Wraparound Program.
the Program Director in demonstrating effective management of funder required
forms, chart reviews and chart updates in a timely manner and in accordance
with agency and county protocols.
the Program Director with ensuring each billable staff maintains appropriate
caseload to reach the budgeted daily expectation of billable hours and coordinating
required documentation with Wraparound staff in timely manner.
in Quality Improvement/Utilization Review activities and performs related
duties as assigned.
and coordinates with other community professionals, servicing agencies,
clients, and families.
as a secondary and back-up support for the Program Director contact for
children, families, service providers and the community, acts as a liaison
between client, agency and community resources.
a personal caseload, providing the full range of therapeutic, case management
and advocacy services performs any or all the duties of a Facilitator and
Therapist, as needed.
crisis-intervention type of services as needed either in response to requests
from another staff member(s) or as a result of personal observation.
incumbent in this provides clinical supervision to the Facilitator Wraparound employees.
incumbent in this position provides supervision to clinical trainees as needed.
- Confirms quality service delivery through completion
and submission of documentation (progress notes, service plans,
assessments, treatment plans, notes to chart). Reviews and signs all contract required
- Ensures each billable staff maintains
appropriate caseload to reach the weekly expectation of patient contact
and budgeted hours.
- Develops positive workplace relationships in
accordance with Phoenix House Policy and Procedures with staff and peers
by offering appropriate support within a nurturing environment while
maintaining a high level of professionalism.
- Attends all required staff training sessions
in accordance with Phoenix House and state licensing requirements,
completes all training on time. Completes 40 hours of in-service training
- Adheres to the professional ethics and conduct
of standards as established by professional licensure, the policies of
Phoenix House, and legal, funding and regulatory requirements.
duties as assigned.
- Master's Degree in Social Work,
Marriage and Family Therapy or related field
- AMFT or ACSW with current California
Board of Behavioral Sciences (BBS) Registration required.
- LMFT or LCSW with current California
Board of Behavioral Sciences (BBS) Registration preferred.
- Must maintain licensure as a condition
- Evidenced-Based Trained/Certified in
MAP, TF-CBT, SS Preferred
- Must maintain a valid California
Drivers' License, have proof of automobile insurance and maintain a safe
driving record based on Phoenix House policy
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrated commitment and adherence to Phoenix House Mission, Vision,
and Values: I CARE For– Integrity, Collaboration Appreciation, Respect,
Excellence, and Forward-Thinking
- Proficiency in MS Office systems
- Ability to utilize an electronic medical record
- Proficiency with SPAC, DMH, Community Care Licensing, and other
- Establish and maintain effective working relationships with others
- Communicate effectively with others both orally and in writing
- Ability to work effectively in a fast-paced changing environment
- Ability to establish and consistently enforce appropriate boundaries
- Ability to model positive behavior and demeanor
- Understanding of addiction, co-occurring models, and treatment
- Understanding of adult/adolescent development and family systems
- Excellent time management and organizational skills
- Ability to be flexible; problem solver, self-directed; customer
service-oriented, and collaborative
- Skills and ability to engage and develop a rapport with patients and
families of various backgrounds
- Bilingual in Spanish preferred
Job Location: Santa Ana, CA
Job Number: 503